refunds, returns & lamp warranty
Toffey does not offer refunds on change of mind. This is due to hygiene reasons
If you receive an item with a defect, we will reimburse you in full including postage costs. Photographic evidence must be provided.
For faulty items please write to firstname.lastname@example.org and we will action as soon as possible. Please be aware that only items purchased within 30 days are covered.
All led lamps come with a 2 month warranty. For any issues with your led lamp please email email@example.com
Your refund will be credited into the same account your payment came from. You will receieve email updates throughout the returns process.